Refund policy
Our Return & Exchange Policy
At Giarri Express, every single item is custom-printed and cut-and-sew manufactured just for you the moment you place your order. Because we do not hold physical inventory, we are unable to accept returns, refunds, or exchanges for incorrect size selection, color preferences, or a change of heart. Please review our product sizing charts carefully before finalizing your checkout.
Damaged or Manufacturing Defects:
If your apparel arrives torn, damaged, or with a clear printing defect, we will completely replace the item at absolutely no cost to you.
If your apparel arrives torn, damaged, or with a clear printing defect, we will completely replace the item at absolutely no cost to you.
To file a claim, please email us at giarriexpresscares@gmail.com within 14 days of delivery with:
- Your order number
- 2-3 high-resolution photos showing the issue clearly
Once verified by our printing team, a fresh replacement will be sent directly to your door—no return shipping of the original item required.